WEBSITE

DETOXMARKET.EU is a website handled by S.C FACEM SUPER TREABA SRL, a Romanian company registered under registration number J40/16776/2017, with the fiscal identification code 38298444. Our registered address is to be found at Giaccomo Puccini, str., no. 19A, 1 st floor, apartment 6, Bucharest, Romania.
For contact you can find us via e-mail at hello@detoxmarket.eu or by phone at +40736039452.

COPYRIGHT

Unless mentioned, all copyrights and intellectual property rights over documents and information found on this website and each of the elements created on the Detox Market website are the exclusive property of Detox Market, which does not concede any licence or right other than the right to view the site.

INTELLECTUAL PROPERTY

The entire www.detoxmarket.eu website is covered by Romanian and International copyright and intellectual property legislation.  All reproduction rights are reserved, including downloaded documents, images and photographs. The reproduction of all or part of this site on any electronic media or media whatsoever without the permission of the company is strictly forbidden.  Reproductions or representations either complete or partial of this website (images, visual and written content, documents, media, etc) without the permission or consent of the website, assignees and publisher is completely illegal and may be drawn as counterfeit liable to result in sanctions following the Intellectual Property code of EU and Romanian legislation.

PRIVACY POLICY

Detox Market saves your personal data in our customer management system for processing orders. We take the protection of your personal data seriously and will process your personal data fairly, lawfully and transparently.
This privacy notice describes the personal data we are collecting about you and how it is used.
We will not sell it nor forward it to marketing purposes, to any third party, unless we are required to do so by law.
By registering to our database you specifically give us consent, within the limits of the law, to be contacted through email about new entry products, special offers, fulfillingyour orders, improve our services, improve your shopping experience, meet our legal responsabilities or other information regarding Detox Market and/ or our registered brand. Don’t worry, we are not going
to abuse that.
If you want to restrict collection or use of your personal information, you can do that simply by requesting it through an email at hello@detoxmarket.eu.

PAYMENT

For payment, you have the following options:
Online payments – all payments on this website are processed by MobilPay and we accept all the credit/ debit cards accepted by them (Visa, Mastercard etc.)



DELIVERY

Before placing an order you will be able to find explicit charges that will correspond to the country you are placing your order from, and you will also have the option to choose from our range of deliveries in how much time you would like your purchase to get to you. Please note that extra charges may apply, therefore, consult the shipping fees chart before you place your order. The delivery time will be indicated by which service you pick from the ones provided by us.
All delivery fees will be supported by the customer. Some countries might charge custom fees or taxes. We kindly ask you to pay those taxes. Detox Market cannot inform customers about the possible extra-charges. We do not refund shipping charges.

RETURN POLICY

We are sad that things did not fit you well. Now, good news is that you get 14 days to return your items starting from the day you received your order.
Refund will be taken into cosideration only if the products are tagged and properly labeled. All original tags and labels must be attached for both pre-owned and new items. Any other signs of wearing out, perfume stains or cleaning scents brought to any items, dry cleaning, or others that those already mentioned in the description area, will not permit us to accept and refund your order. In case a product has been deteriorated or presents any other defects (other than those already mentioned in the description area), Detox Market reserves it’s right to decline the refund or exchange of the product.
The address for the return shipment is: Giaccomo Puccini, no 19A, Bucharest, Romania. We kindly advise you drop us an e-mail before you decide to return your product at hello@detoxmarket.eu.
Detox Market sells pre-owned and vintage items. Please note that, unless stated as new or coming directly from a brand partner, items might have minor imperfections and signs that they have been loved before getting to you.
You will be informed upon all imperfections in the product description section. And since we all deserve a second chance at love, so should our items.

HOW LONG WILL A REFUND TAKE?

Refunds can take up to 31 days — that does not include the time it takes for your package to reach us. When we receive your return, we will refund you as soon as we are finished doing quality checks. Based on your bank, refund should not take more than 3-6 business days.
The items returned need to be with the original labels and packaging attached otherwise we cannot refund your order if it does not comply with the T&C’s and return policy above.
Please get in touch with us if you have been waiting for over 31 days.

SHIPPING

Failed Deliveries and Returned Packages
In the case that Fan Courier is unable to deliver a package due to an incorrect address entered by the customer, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery, or otherwise, Detox Market is not held responsible for payment of return shipping costs levied by the courier. In addition, Detox Market is not responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery.

COOKIE POLICY

How we use them and why.
Cookies are files made out of text and numbers which are directly downloaded to your device when you visit a website once you agree to the website doing so. They are useful because they allow a website to recognize a user’s device and they help you navigate between pages more efficiently, always remembering your preferences while also allowing to improve your experience as a user through the website, they ensure that the adverts you see online are relevant and serve your interests, they help us to distinguish you from other users of Detox Market.
The detoxmarket.eu website is committed to implementing the best policy and procedure in order to protect your security and privacy while providing you with the best online experience. By agreeing and continuing to browse this website, you are agreeing to our use of cookies. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services and advertising performance analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or tracking/targeting/advertising cookies.
Unless you have blocked cookies, our system will issue cookies and download them onto your device when you use our website and our services. However, if you do block cookies (including essential cookies) you may not be able to access all or parts of our website and services.

LIABILITY

We hope that any disputes or misunderstandings can be solved by mutual consultation. Romanian law is applicable to the terms and conditions. Detox Market will not be held responsible for mistakes, defects or loss of income by using this website, we will not be held responsible for any variations in colors due to the quality of computer screens that may vary under diverse circumstances, we will not be held responsible for typing or misprinting errors regarding price and stock quantity – if alerted so, we will adjust everything as soon as possible. All products supplied by our website to you have domestic and private use. If you choose to use the products for any commercial, business, resale, etc, we will have no liability to you for any kind of loss in profit, in terms of business,
savings, business interruption or opportunity. As well as we may not exclude in any kind of way or limit our liability for death, fraud, injury, personal injury caused by our negligence, misinterpretation that can be or is fraudulent.
By placing an order on our website you now automatically agree to all our Terms and Conditions.

Thank you!
* From time to time we may bring changes to the Terms and Conditions. If there are any significant changes we will post updates on our website, applications or let you know by email.

DISCLAIMER ON PRE-OWNED ITEMS

Please note that, unless stated as a brand new item or an item coming from a partner brand, all items sold on our website are pre-owned and vintage. This means that they might present minor imperfections or visible ones that will be mentioned in the product description area before purchase. Foreseeable deterioration caused by wear, tear and age, taking into account the age of the item, is not considered defects or non-conformity. Therefore, refunds bansed on this cryteria shall not be taken into consideration.Detox+Market has provided particular details on the quality or condition of items on the website. In addition, such circumstances do not constitute defects or non-conformity, even though such circumstances may be beyond what is reasonably foreseeable as wear and tear.

Please also note that leather products may present some parts that are smoother, some that are rougher, some that are drier than others. Some have veins, wrinkles, color differences - these are all natural characteristics of  leather and proof that you are holding a unique, natural product of artisanal labor in your hands. Each part of the leather reacts differently to the manufacturing process.


Do not be harsh. A wise man said we all deserve a second chance at love.

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